48 lines
1.6 KiB
Markdown
48 lines
1.6 KiB
Markdown
Please fill out the templates below to the best of your ability, based on whether your problem is with using the website or with running your own server.
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## Website Problem ##
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**Please confirm whether you've tried the following debugging steps:**
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- [ ] Clearing cache and refreshing the page (On Firefox, press Ctrl+F5. On Chrome, press F12, then right click the refresh button and click "Empty Cache and Hard Reload")
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- [ ] Disabling all browser extensions
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- [ ] Using a clean channel with no customizations
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### Description of the Problem ###
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- What triggers the problem?
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- What happens?
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- What do you expect to happen instead?
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### System Information ###
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- **Operating System (Windows / Mac / Linux / Android / iOS):**
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- **Web Browser (Firefox / Chrome / Other):**
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- **Error Messages Displayed:**
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- **Screenshot of JavaScript Console:**
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_On Firefox, press `Ctrl+Shift+K` to open the JavaScript console. On Chrome, press `Ctrl+Shift+J`._
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## Server Problem ##
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_If your issue is related to using the website and not about running a server, you can remove this section._
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**Please confirm whether you've tried the following debugging steps:**
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- [ ] Run `npm run build-server` to regenerate `lib/` from `src/`
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- [ ] Run `rm -rf node_modules && npm install` to get a fresh install of dependencies
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- [ ] Restarted the server
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### Description of the Problem ###
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- What triggers the problem?
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- What happens?
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- What do you expect to happen instead?
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### System Information ###
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- **Operating System:**
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- **Node Version:** _(run `node -v`)_
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- **CyTube Version:** _(displayed at startup)_
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- **Error Messages Displayed:**
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