48 lines
1.6 KiB
Markdown
48 lines
1.6 KiB
Markdown
|
Please fill out the templates below to the best of your ability, based on whether your problem is with using the website or with running your own server.
|
||
|
|
|
||
|
|
## Website Problem ##
|
||
|
|
|
||
|
|
**Please confirm whether you've tried the following debugging steps:**
|
||
|
|
|
||
|
|
- [ ] Clearing cache and refreshing the page (On Firefox, press Ctrl+F5. On Chrome, press F12, then right click the refresh button and click "Empty Cache and Hard Reload")
|
||
|
|
- [ ] Disabling all browser extensions
|
||
|
|
- [ ] Using a clean channel with no customizations
|
||
|
|
|
||
|
|
### Description of the Problem ###
|
||
|
|
|
||
|
|
- What triggers the problem?
|
||
|
|
- What happens?
|
||
|
|
- What do you expect to happen instead?
|
||
|
|
|
||
|
|
### System Information ###
|
||
|
|
|
||
|
|
- **Operating System (Windows / Mac / Linux / Android / iOS):**
|
||
|
|
- **Web Browser (Firefox / Chrome / Other):**
|
||
|
|
- **Error Messages Displayed:**
|
||
|
|
- **Screenshot of JavaScript Console:**
|
||
|
|
|
||
|
|
_On Firefox, press `Ctrl+Shift+K` to open the JavaScript console. On Chrome, press `Ctrl+Shift+J`._
|
||
|
|
|
||
|
|
## Server Problem ##
|
||
|
|
|
||
|
|
_If your issue is related to using the website and not about running a server, you can remove this section._
|
||
|
|
|
||
|
|
**Please confirm whether you've tried the following debugging steps:**
|
||
|
|
|
||
|
|
- [ ] Run `npm run build-server` to regenerate `lib/` from `src/`
|
||
|
|
- [ ] Run `rm -rf node_modules && npm install` to get a fresh install of dependencies
|
||
|
|
- [ ] Restarted the server
|
||
|
|
|
||
|
|
### Description of the Problem ###
|
||
|
|
|
||
|
|
- What triggers the problem?
|
||
|
|
- What happens?
|
||
|
|
- What do you expect to happen instead?
|
||
|
|
|
||
|
|
### System Information ###
|
||
|
|
|
||
|
|
- **Operating System:**
|
||
|
|
- **Node Version:** _(run `node -v`)_
|
||
|
|
- **CyTube Version:** _(displayed at startup)_
|
||
|
|
- **Error Messages Displayed:**
|